Privacy Policy

This Privacy Policy applies to the platform www.hostfamiliesinparis.com owned and operated by Host Families in Paris. This Privacy Policy describes how Host Families in Paris collects, uses, shares and secures personal information provided by its users.

It also describes your options for using, accessing and correcting your personal information.

With a view to respecting the privacy of its Users, Host Families in Paris undertakes to ensure that the collection and processing of personal information within the https://www.hostfamiliesinparis.com spaces are carried out in accordance with the French law n°78-17 of January 6, 1978 relating to information technology, files and freedoms, known as the "Information Technology and Freedoms" law.

DATA COLLECTION

In the context of the proper functioning of the platform, we collect the following personal information:

  • Contact information, such as last name, first name, email address, phone number, position, skills, passions.
  • Information about your organization, such as organization name, legal form, phone number, address, SIREN number, VAT number.
  • Unique identifiers, such as email address, password, unique social network identifier

We may also collect other specific information as part of our billing process, such as first and last name, email address, and mailing address. When we do so, we only use this information for the specific purpose for which it was provided to us. If you believe that personal information about you has been provided to us in this manner by someone else and you would like to have it removed from our database, please contact us as described below.

Like most websites we automatically collect certain technical data. This includes the browser used, the medium, the operating system, the pages visited, the input and output. This data is completely anonymous. It is used for the purpose of analyzing site usage trends and administering the site. This information is collected with the help of cookies. You can control the use of cookies individually in the settings of the web browser you are using, but if you disable the use of cookies, this may limit your use of certain features of the site. You can read more about the cookies used below.

USE OF DATA

The above personal information is used for the following purposes:

  • authentication on the platform
  • identification
  • contact (to provide support if needed)
  • contractualization
  • billing
  • service improvement

This data may not be used for any other purpose than those mentioned above, and the reasons for collecting personal data may not change after collection.

When you register on www.hostfamiliesinparis.com, the company "Host Families in Paris" whose head office is located at 33, rue des Tournelles, 75003 Paris, is responsible for processing the data collected. The data may be used, with the tacit agreement of the user, to request participation in market research, computer graphics or commercial assistance.

THIRD-PARTY USE OF DATA

We do not share your data with third parties.

SECURITY

The security of your personal information is important to us. We maintain high standards of security to protect the data submitted to us, both during transmission and once it is received.

The servers used by Host Families in Paris are hosted by ovh, on the Gravelines site:

  • 2 rue Kellermann - BP 80157
    59053 ROUBAIX CEDEX 1
    ovh.com

ACCESS

If you request, Host Families in Paris will inform you if we hold any of your personal information. You will then be able to access, correct or request the deletion of your personal data by logging in or by contacting us at the address below. We will respond to your request within a reasonable period of time while we perform certain verifications. In certain circumstances, notably legal or to continue

  • To ensure a certain quality of service, we may retain data.

"Host Families in Paris" recognizes your right to access your personal data. "Host Families in Paris" has no direct relationship with users whose personal data is managed by the site. A user wishing to access, correct, modify or delete personal data must make a request to our Data Protection Officer (see contact information below). In the case of a request for deletion, we will respond within a reasonable period of time while we perform certain verifications. In certain circumstances, notably legal or to continue to ensure a certain quality of service, we may retain data.

RIGHT TO BE FORGOTTEN

In case of inactivity of a user on our site, his personal data will be deleted after 2 years, except in cases where we are legally obliged to keep personal data for longer.

COOKIE MANAGEMENT POLICY

When you visit the application www.hostfamiliesinparis.com you automatically receive cookies. These allow us to improve the navigation of our users by collecting statistical data and analyzing their behavior.

WHAT IS A COOKIE?

Cookies are small files stored on your computer or cell phone when you access our website. They are then sent back to us each time you visit, and allow us, for example, to identify you or store your search criteria. This allows us to simplify your navigation and make your life easier. Cookies are NOT viruses or spyware, and do not compromise the security or stability of your devices.

BLOCK AND DELETE COOKIES

If you wish, you are free to block or delete cookies. To do so, you must go to the settings of your browser.Please note that deleting and blocking cookies may disrupt your browsing experience on our site.

WHY DO WE USE COOKIES?

We use them to remember the information in the forms you fill out on our site or your search criteria, so you don't have to re-enter them. We also use them to optimize your navigation on our site and to give you the information you are looking for as quickly as possible. Our cookies are :

  • PHPSESSID: allows you to record your session variables.
  • manager-OAuth : allows to register your session variables.

 Our cookies used by third parties are :

  • _ga : a cookie used by Google Analytics.
  • _get : a cookie used by Google Analytics.
  • _gid : a cookie used by Google Analytics.

To learn more about our partners' cookies, please see the cookie policy of the partners listed.

USER'S AGREEMENT

By continuing to browse our site, you agree to the insertion of cookies in your device.

General Data Protection Regulation
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016:

SECURITY BY DEFAULT AND BY DESIGN

The servers used by "Host Families in Paris" are hosted in the OVH data center, 2, rue Kellermann - BP 80157 59053 ROUBAIX
. These services provide multiple levels of replication and security to ensure maximum availability as well as a strong guarantee of data protection

This includes:

  • Redundant servers for the API and the web interface.
  • Secure protocols (SSL / TLS) through the API, the web interface as well as all communication with third party systems.
  • All passwords are encrypted on the servers and databases.
  • The operating systems used on the servers are regularly updated with the latest security updates.
  • External monitoring of the service is implemented via dedicated tools.

DATA COMMUNICATION, SECURITY AND RETENTION

All access to the Host Families in Paris interface is secured via SSL (HTTPS), ensuring that information is encrypted. In addition, we provide TLS and HTTPS connections to our service's API as well as connections to third-party services. Passwords are encrypted in the database, preventing even our team from being able to read them. We provide a method to renew API keys at any time. All of our customer data resides behind a secure, redundant infrastructure hosted via OVH, which provides one of the best infrastructures available for professional services.

EMPLOYEE ACCESS POLICY

Only a limited number of employees have access to the data on the various servers. Employees can access customer data only with prior authorization. Special attention is paid to the right balance between a secure infrastructure and efficient support.

BACKUPS AND REDUNDANCY

All the third party services we use as well as our servers provide data backup and redundancy services to avoid any loss due to software, network or hardware failure.

We also perform daily backups of the entire database.

CHANGES TO OUR PRIVACY POLICY

We may update our Privacy Policy to reflect changes in the way we treat your personal data. We will notify you by email of any major changes (to the address listed in your account). We encourage you to check this page regularly to see how our Privacy Policy is changing.

QUESTIONS & FEEDBACK ABOUT OUR PRIVACY POLICY

If you have any questions or feedback about our Privacy Policy, please contact us at contact@hostfamiliesinparis.com or at "Host Families in Paris" 33, rue des Tournelles, 75003 Paris